Services
Engineering IT has approximately 69 staff members who are geographically distributed throughout the College in an effort to serve effectively and efficiently. From mice to multimedia production, from desktop support to database storage, Engineering IT offers a range of services that help Engineering at Illinois faculty, students and staff perform.
The service catalog detailed here is a work in progress. If there is a service not yet documented that you would like information provided about, please email engrit-help@illinois.edu with details of your request. Engineering IT is committed to regularly refreshing its service catalog to ensure it stays current with the needs of Engineering at Illinois.
Current services cataloged include:
Accounts and Security
Email, Lync, Calendars, Collaboration
- Calendaring
- Collaboration Tools
- Voice (Lync/Skype for Business)
- Campus Mailing Lists
- Wiki
- Google Apps
- Office 365
Emerging Technologies
Engineering Work Stations
File and Data Storage
Hardware and Software
- Desktop Replacement Program
- Hardware Purchase Consultation
- IT Equipment Decommissioning
- Laptop Loan Program
- Software Licensing
- Software Purchase Consultation
- Version Control
- Amazon Web Services Provisioning
Data Analytics
Instructional Services
EngrIT-Supported AV
- Directory of EngrIT-AV Rooms
- Request AV Room Support
- Request Digital Signage
- Request Lecture Recording Support
- Ongoing AV Projects
Network Connectivity
Portal Applications
Printer Services
Research Services
- Research Support
- Server/ Individual System Support
- High Performance Computing (HPC)/ Cluster Management
- Server Hosting
- Server Disaster Recovery Backup
- Data Center Management
User Support
Server and HPC Services
- Server/Individual Systems Support
- High Performance Computing (HPC)/Cluster Management
- Server Hosting
- Service Disaster Recovery Backup
- Data Center Management
- Campus Research Computing Options