Student Positions

Student Employment at Engineering IT

Engineering IT Provides IT support for the Grainger College of Engineering including support for computing, networking, communication, and instructional and research technology services that support the academic activities of faculty, staff, and students.

Student employees can work at our Help Desks, in our Engineering Workstation Labs, on our AV Team or as a part of our Scrap Surplus operation. We are always looking for undergraduate or graduate students to work for our Help Desks and Labs. The AV Team and Scrap Surplus Teams are smaller and more specialized, so we hire for those less frequently and use a different application process than the Help Desk and Labs.

General Requirements and Skills

These requirements apply to all Student Employment positions with Engineering IT

Be an undergraduate or graduate student enrolled in good standing at the University of Illinois Urbana-Champaign
Be punctual, responsible, and accountable.
Have the ability to work with sensitive information in a conscientious manner
Have excellent written and oral communication skills
Demonstrable strong customer service skills
Demonstrate problem-solving skills
Be able to speak to people of varying technical, cultural, and linguistic backgrounds in person, over the phone, and by email
Be capable of working a minimum of 10 hours per week.

Student Employment Positions

Find out more about the Engineering IT Student Positions below. Fill out the linked form to apply for the Help Desk and Labs positions. Stay tuned to the Virtual Job Board for openings on our Student AV Team and Scrap Surplus Team.

Help Desk

Support faculty, staff and students with services offered by Engineering IT
Provide support over the phone, email, and to walk-in’s.
Complete desktop imaging and setup tasks
Troubleshoot audiovisual equipment
Troubleshoot issues with remote access services like Citrix & FastX.
Use campus resources and UI email systems such as email, UI Box and Illinois Compass

Apply for Student Help Desk Employment

Engineering Workstation Labs (Computer Labs)

Support faculty, staff and students at EWS computer lab facilities.
Provide lab security and enforcement of EWS computer lab policies.
Maintain appearance and upkeep of the computer lab and equipment.
Basic troubleshooting of computer hardware, networking connectivity, classroom projectors, and video conferencing systems in the EWS lab environment
Basic printer hardware troubleshooting

Apply for EWS Lab Employment

AV Team

Perform system checks of equipment in classrooms and conference rooms.
Update AV Equipment Documentation.
Troubleshoot AV issues that occur in Conference rooms & classrooms.
Assist with department AV projects.
Assist with hardware setup and deployment.

Scrap Surplus

Pick up decommissioned computer hardware from departments across the College of Engineering.
Complete data removal to prepare IT equipment for surplus.
Organize decommissioned equipment in the processing location and prepare it for scrap pickup.
Assist with department IT inventory tasks.

Apply for Student Scrap Surplus Position