Student Employment at Engineering IT
Engineering IT Provides IT support for the Grainger College of Engineering including support for computing, networking, communication, and instructional and research technology services that support the academic activities of faculty, staff, and students.
Student employees can work at our Help Desks, in our Engineering Workstation Labs, on our AV Team or as a part of our Scrap Surplus operation. We are always looking for undergraduate or graduate students to work for our Help Desks and Labs. The AV Team and Scrap Surplus Teams are smaller and more specialized, so we hire for those less frequently and use a different application process than the Help Desk and Labs.
General Requirements and Skills
These requirements apply to all Student Employment positions with Engineering IT
- Be an undergraduate or graduate student enrolled in good standing at the University of Illinois Urbana-Champaign
- Be punctual, responsible, and accountable.
- Have the ability to work with sensitive information in a conscientious manner
- Have excellent written and oral communication skills
- Demonstrable strong customer service skills
- Demonstrate problem-solving skills
- Be able to speak to people of varying technical, cultural, and linguistic backgrounds in person, over the phone, and by email
- Be capable of working a minimum of 10 hours per week.
Student Employment Positions
Find out more about the Engineering IT Student Positions below. Fill out the linked form to apply for the Help Desk and Labs positions. Stay tuned to the Virtual Job Board for openings on our Student AV Team and Scrap Surplus Team.
- Support faculty, staff and students with services offered by Engineering IT
- Provide support over the phone, email, and to walk-in’s.
- Complete desktop imaging and setup tasks
- Troubleshoot audiovisual equipment
- Troubleshoot issues with remote access services like Citrix & FastX.
- Use campus resources and UI email systems such as email, UI Box and Illinois Compass
Engineering Workstation Labs (Computer Labs)
- Support faculty, staff and students at EWS computer lab facilities.
- Provide lab security and enforcement of EWS computer lab policies.
- Maintain appearance and upkeep of the computer lab and equipment.
- Basic troubleshooting of computer hardware, networking connectivity, classroom projectors, and video conferencing systems in the EWS lab environment
- Basic printer hardware troubleshooting
- Perform system checks of equipment in classrooms and conference rooms.
- Update AV Equipment Documentation.
- Troubleshoot AV issues that occur in Conference rooms & classrooms.
- Assist with department AV projects.
- Assist with hardware setup and deployment.
- Pick up decommissioned computer hardware from departments across the College of Engineering.
- Complete data removal to prepare IT equipment for surplus.
- Organize decommissioned equipment in the processing location and prepare it for scrap pickup.
- Assist with department IT inventory tasks.