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These guides are targeted to various user communities and are intended to assist with finding answers to IT questions quickly and efficiently.

If you still have questions, please contact the Engineering IT Help Desk at or 217-333-1313

See the detailed Service Catalog for the variety of services supported or check out the Self-Service link to find answers to common problems. If there is a service not yet documented that you would like information provided about, please email with details of your request.



See the common services requested for office - on-campus and remote. Whatever you need to do, we can get you set up for success.

Start Here



Learn what we can do to increase the value of your grant money, RA skills, and leverage robust services to support your research.

Check Out Research Services



Explore online tech to improve your student experience, bring innovation to your teaching, and create more equitable classrooms.

Learn About Instructional Services

Find IT resources in Grainger College of Engineering

Helpful links for faculty and teaching staff


Helpful links for Grainger Engineering students


Helpful links for Grainger Engineering staff


Helpful links for departments and units