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The Grainger College of Engineering
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In This Section
  • Services Overview
  • Accounts and Security
    • Endpoint Security
    • Guest Accounts
    • Information Security
  • Data Reporting and Analysis
  • Email, Teams, Calendars, Collaboration
    • Calendaring
    • Campus Mailing Lists
    • Collaboration Tools
    • Email
    • Facilitation
    • Voice (Teams)
  • Emerging Technologies
    • AI Consulting
    • Infrastructure Consulting
  • EngrIT-Supported AV
    • Directory of EngrIT-AV Rooms
    • Request AV Room Support
    • Request Digital Signs
    • Request Lecture Recording Support
    • Ongoing AV Projects
  • File and Data Storage
    • CrashPlan Pro Backup and File Recovery Service
    • EngrIT Storage
  • Hardware & Software
    • Amazon Web Services Provisioning
    • Computer Replacement Program
    • Hardware Purchase Consultation
    • IT Equipment Decommissioning
    • Laptop Loan Program
    • Software Licensing
    • Software Purchase Consultation
    • Version Control
  • Instructional Services
    • Departmental Instructional Labs
    • Engineering Workstations (EWS)
    • EWS Linux Software Modules
    • Instructional Test Kitchen
    • Remote Connections
      • Remote Connections-Citrix SLD
    • Teaching and Learning Resources
  • Network Connectivity
  • Portal Applications (Engineering)
    • Application Development
  • Printer Services
    • Faculty/Staff Printing
    • Instructional Labs Printing
  • Research Services
  • Server and HPC Services
    • Server Hosting
  • Service Fees
  • Services & Support for Students
  • Services & Support for Units
  • Software Modules
  • User Support
    • Basic Support
    • Hourly Support
    • Mobile Device Support
    • Research Support
    • Standard IT Support
  • Website Services

Service Fees

 

Engineering IT operates on a cost recovery funding model.  Units pay for services on behalf of their faculty, students, and staff with the College subsidizing some common and widely used services. Individual faculty and research groups may contract with Engineering IT for services not covered by their home unit.

The funding model is updated each fiscal year (July 1 – June 30) but all billing cycles are on the calendar year. Because the budget is staff-heavy, most service costs can be expected to rise by approximately 2-3% per year in keeping with University compensation changes. Preliminary rates for each upcoming calendar year are announced in September with final rates being determined in December.

Contract Types

Department/Unit Contracts

Units provide their revised services requests during the Spring. Units receive a preliminary bill in September and one finalized bill each year, in January. These bills are for six months of service at the previous fiscal year rates (July through December) and six months at the current fiscal year rates (January through June). This is done to keep rates in alignment with the billing done for individual contracts.

Individual Contracts

Individual faculty and research groups who are contracting directly with Engineering IT are billed every month with bills sent at the end of each billing period. The services being contracted for may be changed at any time with the cost of changes prorated accordingly.

Individual contracts are billed at the most current finalized rates. Because the rate for each fiscal year is not locked in until December, this means that all published rates for individual contracts are also for the calendar year, not the fiscal year.

Portal Application Contracts

A separate fee structure for applications is used for non-Engineering units making use of applications in the Engineering Portal. These fees are billed annually with the bills normally being sent in April.

2024 Annual Rates

New rates are for the calendar year. Typically these rates are published at the start of the calendar year.
Rates listed below are rounded and are per year. Monthly billing statements include exact costs, but vary due to the number days in each month. Example: the bill for April (30 days) will be different than the bill for May (31 days).

Research Related

  • Server Management: $609 per supported system ($1.67/day - $50.10 per 30-day month)
  • Cluster Head Node: $609 per node ($1.67/day - $50.10 per 30-day month)
  • Cluster Compute Node: $139 per node ($0.38/day - $11.40 per 30-day month)
  • User Support for Research: $609 per FTE/year, Grad Students are charged as 50% FTE or $304.50/year ($0.83/day - $24.90 per 30-day month)
  • Hourly Support can be provided at a rate of $92 per hour

Unit Related

  • Standard IT Support: $1229 per FTE/year
  • Other rates are still being finalized and will be published as soon as possible.

 

Contact

If there are any questions or items not included in the above rates please email jlmitch1@illinois.edu, call Jackie Mitchell at 217-244-0896.

Get Help

Questions about this topic? Don't see what you're looking for?

Email engrit-help@illinois.edu, call the Help Desk at 217-333-1313, or contact your primary IT support professional.

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