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The Grainger College of Engineering
Engineering IT Shared Services
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In This Section
  • Services Overview
  • Accounts and Security
    • Endpoint Security
    • Guest Accounts
    • Information Security
  • Data Reporting and Analysis
  • Email, Teams, Calendars, Collaboration
    • Calendaring
    • Campus Mailing Lists
    • Collaboration Tools
    • Email
    • Facilitation
    • Voice (Teams)
  • Emerging Technologies
    • AI Consulting
    • Infrastructure Consulting
  • EngrIT-Supported AV
    • Directory of EngrIT-AV Rooms
    • Request AV Room Support
    • Request Digital Signs
    • Request Lecture Recording Support
    • Ongoing AV Projects
  • File and Data Storage
    • CrashPlan Pro Backup and File Recovery Service
    • EngrIT Storage
  • Hardware & Software
    • Amazon Web Services Provisioning
    • Computer Replacement Program
    • Hardware Purchase Consultation
    • IT Equipment Decommissioning
    • Laptop Loan Program
    • Software Licensing
    • Software Purchase Consultation
    • Version Control
  • Instructional Services
    • Departmental Instructional Labs
    • Engineering Workstations (EWS)
    • EWS Linux Software Modules
    • Instructional Test Kitchen
    • Remote Connections
      • Remote Connections-Citrix SLD
    • Teaching and Learning Resources
  • Network Connectivity
  • Portal Applications (Engineering)
    • Application Development
  • Printer Services
    • Faculty/Staff Printing
    • Instructional Labs Printing
  • Research Services
  • Server and HPC Services
    • Server Hosting
  • Service Fees
  • Services & Support for Students
  • Services & Support for Units
  • Software Modules
  • User Support
    • Basic Support
    • Hourly Support
    • Mobile Device Support
    • Research Support
    • Standard IT Support
  • Website Services

Collaboration Tools

 

Overview

Integrated within the Voice (Teams) and Email (Exchange) portions of Unified Communication are additional collaboration tools which unify a wide variety of additional tools into a single package. This includes, but is not limited to: desktop video and teleconferencing and instant messaging, desktop and application sharing, and online meeting coordination with both internal to campus and external collaborators through the browser based Teams Web App.

Available To

This service is available to all Engineering at Illinois faculty, staff, and graduate students as well as retirees, emeritus faculty, visiting faculty, and those with 0-percent appointments.

Features

  • Chat (IM) and Presence services through Microsoft Teams
  • Basic teleconferencing and videoconferencing support at the desktop
  • Desktop, screen, whiteboard, and application sharing through the Teams client and Teams Web App
  • Online Meeting scheduling through integration with Outlook, Teams and the Teams Web App

Rates

Unified Communications (UC) is funded through Technology Services rate and funding for campus services and billed to units directly. There are no ala carte charges for UC services.

Getting Started

All faculty, staff, and graduate students are eligible for Microsoft Exchange and Teams accounts. For details about individual UC Collaboration tools see:

  • Microsoft Teams service information

Support

For assistance, please contact the engrit-help@illinois.edu. Alternatively, you can contact your primary IT support person.

 

Related Knowledge Articles

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3216 Digital Computer Laboratory

1304 W Springfield Ave

Urbana, IL 61801

Phone: 217-333-1313

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Email: engrit-help@illinois.edu

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Help Desk Hours and Locations of Operation
Mondays - Fridays: 9 a.m. - 5 p.m.
2302 Siebel Center for Computer Science

Monday - Fridays: 9 a.m. - 12 p.m. and 1 p.m. - 5 p.m
1005 Mechanical Engineering Laboratory (MEL)

Phone and Email Support
Mondays - Fridays: 9 a.m. - 12 p.m.

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