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The Grainger College of Engineering
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In This Section
  • Services Overview
  • Accounts and Security
    • Endpoint Security
    • Guest Accounts
    • Information Security
  • Data Reporting and Analysis
  • Email, Teams, Calendars, Collaboration
    • Calendaring
    • Campus Mailing Lists
    • Collaboration Tools
    • Email
    • Facilitation
    • Voice (Teams)
  • Emerging Technologies
    • AI Consulting
    • Infrastructure Consulting
  • EngrIT-Supported AV
    • Directory of EngrIT-AV Rooms
    • Request AV Room Support
    • Request Digital Signs
    • Request Lecture Recording Support
    • Ongoing AV Projects
  • File and Data Storage
    • CrashPlan Pro Backup and File Recovery Service
    • EngrIT Storage
  • Hardware & Software
    • Amazon Web Services Provisioning
    • Computer Replacement Program
    • Hardware Purchase Consultation
    • IT Equipment Decommissioning
    • Laptop Loan Program
    • Software Licensing
    • Software Purchase Consultation
    • Version Control
  • Instructional Services
    • Departmental Instructional Labs
    • Engineering Workstations (EWS)
    • EWS Linux Software Modules
    • Instructional Test Kitchen
    • Remote Connections
      • Remote Connections-Citrix SLD
    • Teaching and Learning Resources
  • Network Connectivity
  • Portal Applications (Engineering)
    • Application Development
  • Printer Services
    • Faculty/Staff Printing
    • Instructional Labs Printing
  • Research Services
  • Server and HPC Services
    • Server Hosting
  • Service Fees
  • Services & Support for Students
  • Services & Support for Units
  • Software Modules
  • User Support
    • Basic Support
    • Hourly Support
    • Mobile Device Support
    • Research Support
    • Standard IT Support
  • Website Services

CrashPlan Pro Backup and File Recovery Service

 

Overview

If interested in backup of files for your computer(s), you will need to sign up with the University Code42 CrashPlan backup service through Technology Services. 

New Service Requests

New service requests are processed by the University Webstore - Code42 CrashPlan Backup Service.

Service Support

Engineering IT can provide support for installing the Code42 client and verifying that the default backup structure is in place. Requests for data recovery or assistance with the service itself will need to be directed to Tech Services by email, consult@illinois.edu, or phone, 217-244-7000.

Support Contacts

Tech Services Help Desk
Email: consult@illinois.edu
Phone: 217-244-7000 

Documentation

Code42 CrashPlan documentation is provided by Tech Services.

Related Services

Related services:

  • Server Backups

Subscribers to this service may be interested in these additional services:

  • Research Support
  • Storage
  • Server Hosting

For a broader view of research-related IT support offerings from Engineering IT and on campus, please contact our Research Technology Facilitator, Ethan Conner.

 

Related Knowledge Articles

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3216 Digital Computer Laboratory

1304 W Springfield Ave

Urbana, IL 61801

Phone: 217-333-1313

Fax:

Email: engrit-help@illinois.edu

Help Desk

Help Desk Hours and Locations of Operation
Mondays - Fridays: 9 a.m. - 5 p.m.
2302 Siebel Center for Computer Science

Monday - Fridays: 9 a.m. - 12 p.m. and 1 p.m. - 5 p.m
1005 Mechanical Engineering Laboratory (MEL)

Phone and Email Support
Mondays - Fridays: 9 a.m. - 12 p.m.

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