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The Grainger College of Engineering
Engineering IT Shared Services
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In This Section
  • Services Overview
  • Accounts and Security
    • Endpoint Security
    • Guest Accounts
    • Information Security
  • Data Reporting and Analysis
  • Email, Teams, Calendars, Collaboration
    • Calendaring
    • Campus Mailing Lists
    • Collaboration Tools
    • Email
    • Facilitation
    • Voice (Teams)
  • Emerging Technologies
    • AI Consulting
    • Infrastructure Consulting
  • EngrIT-Supported AV
    • Directory of EngrIT-AV Rooms
    • Request AV Room Support
    • Request Digital Signs
    • Request Lecture Recording Support
    • Ongoing AV Projects
  • File and Data Storage
    • CrashPlan Pro Backup and File Recovery Service
    • EngrIT Storage
  • Hardware & Software
    • Amazon Web Services Provisioning
    • Computer Replacement Program
    • Hardware Purchase Consultation
    • IT Equipment Decommissioning
    • Laptop Loan Program
    • Software Licensing
    • Software Purchase Consultation
    • Version Control
  • Instructional Services
    • Departmental Instructional Labs
    • Engineering Workstations (EWS)
    • EWS Linux Software Modules
    • Instructional Test Kitchen
    • Remote Connections
      • Remote Connections-Citrix SLD
    • Teaching and Learning Resources
  • Network Connectivity
  • Portal Applications (Engineering)
    • Application Development
  • Printer Services
    • Faculty/Staff Printing
    • Instructional Labs Printing
  • Research Services
  • Server and HPC Services
    • Server Hosting
  • Service Fees
  • Services & Support for Students
  • Services & Support for Units
  • Software Modules
  • User Support
    • Basic Support
    • Hourly Support
    • Mobile Device Support
    • Research Support
    • Standard IT Support
  • Website Services

Server Disaster Recovery Backup

 

Overview

Developed in-house and based around native operating system capabilities, this service is provided for backup & recovery of data for Engineering IT-managed servers and shared workstations.

Covers

Engineering IT-managed servers and shared workstations.

Features

The following are the primary features of Server Disaster Recovery Backup Service:

  • Daily backups of desired file systems.
  • A minimum of a week’s worth of daily snapshots to preserve changes over time. Longer held snapshots depend on the server.
  • The requesting group/individual may choose to have all file systems backed up or may choose default Engineering IT settings.
  • Data restores to recover deleted files or failed systems.
  • Temporary hosting of backup data from the backup server should the primary system suffer a hardware failure with no quick replacement.

Available to

Engineering faculty, staff, and associated groups.

Service Hours

Requests will receive a response within one business day, Monday through Friday, 8:30 am to 5:00 pm, excluding University holidays. Backups may run outside this time.

Support Contacts/New Service Inquiries

  • Email:  engrit-help@illinois.edu
  • Phone:  217-333-1313

Cost

Backups are priced per terabyte to be backed up. See the Service Fees page for up-to-date rate information.

Service Terms

Users of this service agree to the following:

  • Schedule will be chosen to best fit within the backup service for the benefit of all customers.
  • The exact retention policy will vary depending on the server, and will be provided as part of the setup.
  • The requesting group/individual must provide the following information on the initial request:
    • NetID of subscriber or PI
    • System name (FQDN)
    • CFOP

Related Services

Research Storage
Server Support
Research Support
VM Hosting
CrashPlan

For a broader view of research-related IT support offerings from Engineering IT and on campus, please contact our Research Technology Facilitator, Ethan Conner.

 

Related Knowledge Articles

Engineering IT Shared Services

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3216 Digital Computer Laboratory

1304 W Springfield Ave

Urbana, IL 61801

Phone: 217-333-1313

Fax:

Email: engrit-help@illinois.edu

Help Desk

Help Desk Hours and Locations of Operation
Mondays - Fridays: 9 a.m. - 5 p.m.
2302 Siebel Center for Computer Science

Monday - Fridays: 9 a.m. - 12 p.m. and 1 p.m. - 5 p.m
1005 Mechanical Engineering Laboratory (MEL)

Phone and Email Support
Mondays - Fridays: 9 a.m. - 12 p.m.

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