Voice (Lync)
Overview
Skype for Business (Unified Communications (UC), Voice (Lync)) was a major, campus-wide technology initiative to modernize telephone service for faculty and staff. Skype for Business integrates fully with Microsoft Exchange email and calendaring, increasing the functionality of all of these services and providing a substantial cost savings to campus.
Available To
This service is available to all Engineering at Illinois faculty, staff and graduate students as well as retirees, emeritus faculty, visiting faculty, and those with 0-percent appointments.
Features
- A Skype for Business account for voice/chat service
- Skype for Business training available from FAST3
- A headset or handset, based on departmental standards
- Installation of Skype for Business client for Windows and Mac OS; web client also available
- Special configurations available for receptionists and others who need to manage multiple phone numbers
Rates
Unified Communications is funded through Technology Services rate and funding for campus services and billed to units directly. There are no ala carte charges for UC services. Long distance usage is billed for. Units and/or individuals are required to provide their own Skype for Business-compatible headsets and devices.
Getting Started
- Users can view Skype for Business requirements or check the status of your Skype for Business activation through Technology Services.
- A summary, including videos and printable guides, is available through the Technology Services Knowledge Base.
Documentation