Contact Us

4 Easy Ways to Get Help

1. Email
   engrit-help@illinois.edu
   For all assistance inquiries, from general to detailed, please contact the Engineering IT Help Desk. You'll get a personal response within 1 business day during the normal academic calendar.
2. Phone
   217-333-1313
   The phone is answered from 9 a.m. -  5 p.m. on weekdays during the normal academic calendar.
3. Online
   engrit.illinois.edu 
   Right here online, you will be able to find the answer to most of your questions. Don't hesitate to email us if don't find the answer you are looking for.

4. Walk-in Locations
   There are multiple convenient walk-in locations to serve you. Locations are closed during University Holidays, and have reduced coverage during Academic Breaks.

   2302 Siebel Center for Computer Science
   9 a.m. - 5 p.m. - Weekdays, Monday through Friday.
   1005 Mechanical Engineering Laboratory (MEL)
   9 a.m. - 12 p.m., 1- 5 p.m. - Weekdays, Monday through Friday.
   

   Lab Support Hours
   9 a.m. - 5 p.m. Monday-Friday

   If you need assistance while the desk is closed, please contact us using the following methods:

   For questions or concerns regarding security issues, email engrit-security@illinois.edu.
   If you have concerns regarding the Engineering IT website, please engrit-help@illinois.edu.