See the common services requested for office - on-campus and remote. Whatever you need to do, we can get you set up for success.

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Learn what we can do to increase the value of your grant money, RA skills, and leverage robust services to support your research.

Check Out Research Services



Explore online tech to improve your student experience, bring innovation to your teaching, and create more equitable classrooms.

Learn About Instructional Services

Find IT resources in Grainger College of Engineering

Helpful links for faculty and teaching staff


Helpful links for Grainger Engineering students


Helpful links for Grainger Engineering staff


Helpful links for departments and units


Student working with syringe and test tube in lab

Technology Facilitators (I/RTF)

We have dedicated staff to consult on your Research and Instructional needs. Perhaps you're bringing in new research equipment, or you want to integrate different technology into your lecture. Whatever your ambition, let us make is become a reality!

Ethan Conner is our current RTF and works to bring new faculty's work to life or connect them to vital Research Services across campus.

Michaela Jung is our interim ITF and ensures that instructors have the resources and support they need for innovations in the classroom and equitable learning opportunities for our students.

Research QuestionsInstruction Questions

Customer Relations Managers (CRMs)

Each unit has a Customer Relationship Manager, or CRM, assigned to it. The CRM’s primary purpose is to proactively facilitate a partnership between the CRM’s assigned unit and Engineering IT. They provide personal attention to and focus on a specific unit’s IT needs, and act as advocates for the unit within Engineering IT. The CRM meets regularly with the unit’s leadership and its user base to provide updates on service changes that may impact the unit, check on general satisfaction with services, discuss significant IT needs and issues in depth, and ensures that there is an open channel between the unit and Engineering IT.

View the CRM List

We are also here to help. Call us at 217-333-1313 or email