We strive to be your best academic partner - in your research, teaching, and learning. Find out more about how we are here to help you, services you might find useful in various locations, and if you are feeling self-sufficient, our self-service options.
See the common services requested for office - on-campus and remote. Whatever you need to do, we can get you set up for success.
Learn what we can do to increase the value of your grant money, RA skills, and leverage robust services to support your research.
Explore online tech to improve your student experience, bring innovation to your teaching, and create more equitable classrooms.
Technology Facilitators (I/RTF)
We have dedicated staff to consult on your Research and Instructional needs. Perhaps you're bringing in new research equipment, or you want to integrate different technology into your lecture. Whatever your ambition, let us make is become a reality!
Ethan Conner is our current RTF and works to bring new faculty's work to life or connect them to vital Research Services across campus.
Dave Mussulman is our current ITF and ensures that instructors have the resources and support they need for innovations in the classroom and equitable learning opportunities for our students.
Customer Relations Managers (CRMs)
Each unit has a Customer Relationship Manager, or CRM, assigned to it. The CRM’s primary purpose is to proactively facilitate a partnership between the CRM’s assigned unit and Engineering IT. They provide personal attention to and focus on a specific unit’s IT needs, and act as advocates for the unit within Engineering IT. The CRM meets regularly with the unit’s leadership and its user base to provide updates on service changes that may impact the unit, check on general satisfaction with services, discuss significant IT needs and issues in depth, and ensures that there is an open channel between the unit and Engineering IT.
We are also here to help. Call us at 217-333-1313 or email firstname.lastname@example.org