University of Illinois at Urbana-Champaign
The Grainger College of Engineering
Engineering IT Shared Services

Directory: IT Operations Support Teams

IT Operations

Units are supported out of our geographically distributed support teams. We list them here by which Help Desk office they partner with. 

IT Operations - CSL Support Team

Kevin Ray-An Chiang
Associate IT Specialist
Josh Genung
he/him/his
Associate IT Specialist
Justin O. Gulley
Senior Field Consultant
Brian E. Nicely
Cybersecurity Technology Facilitator
J. Smith
he/him/his
Lead IT Specialist

IT Operations - MEL Support Team

Michaela Lynn Hillen
she/her/hers
Interim Instructional Technology Facilitator
Brian Jinsup Lee
Senior IT Specialist
Carlos Marquez
Associate IT Specialist
Glenn Penecios
he/him/his
Senior IT Specialist

IT Operations - MRL Support Team

Alex Burke
Associate IT Specialist
Palmer Buss
Senior IT Specialist
Tyler Owens
IT Specialist
Zachary Wade Weisenbarn
he/him/his
Associate IT Specialist (Intern)

IT Operations - Siebel Support Team

Kevin Ray-An Chiang
Associate IT Specialist
Elena Hausmann
Associate IT Specialist
Ji-Hoon Jung
IT Specialist
Jonathan Ho Kim
Associate IT Specialist
Stephen Yamaguchi
IT Specialist