RESOLVED: Some EWS Linux home directories incorrectly reporting "quota exceeded"

9/18/2014

From 2:50pm to 3:20pm today, EWS Linux users with NetIDs starting with letters a, b, c, d, l, and m may have gotten an error trying to write to their home directories. The error might have looked something like:

[mussulma@linux-v1 ~]$ touch foo
touch: cannot touch `foo': Disk quota exceeded

This happened even if the quota command reported the user well under their 3GB quota.

As a workaround, EWS staff disabled enforcing quotas on that file system and the symptoms went away. Users reported normal home directory access around 3:20pm.

EWS will continue to investigate, and potentially restart the effected file server during early morning maintenance hours.